Frequently Asked Questions

ReferralPro is built for medical specialists and their practice teams, with an initial focus on orthopaedic clinics. It handles the intake, triage, and patient-preparation steps that usually sit between "referral received" and "patient seen".

ReferralPro is designed for specialists and their rooms. GPs continue sending referrals in their usual way (letter, PDF, secure messaging); your team uploads the referral into ReferralPro.

Once a referral is uploaded, ReferralPro can send the patient a secure SMS link. The patient then confirms their details and answers condition-specific questions on their phone.

The first release focuses on orthopaedic scores like the Oxford Knee Score and Oxford Hip Score, with a roadmap to add more hip and functional scores over time.

Yes. ReferralPro generates a clear summary that can be pasted or ingested into your existing EMR or ambient listening AI (such as Prime) at the start of the consult, so your documentation begins from a structured baseline.

ReferralPro is designed to be secure, encrypted, and hosted in Australia, with a strong focus on privacy and data minimisation.